REFUND POLICY

All sales are considered final, and returns are not accepted except in exceptional circumstances, such as product faults. Please refer to our comprehensive terms and conditions on our website for further details. In the rare case of exchanges due to defects or damages, kindly contact us at studio@bradleysharpe.com, and we will guide you through the necessary steps.

SHIPPING 

Customers are responsible for covering the shipping costs associated with returning items. Please note that shipping costs are non-refundable. In the event of a refund, the return shipping expenses will be deducted from the total refund amount.

TAXES AND DUTIES

Product prices are stated in Pounds and are inclusive of taxes, excluding customs duties. Any applicable customs duties are the responsibility of the customer, and we are unable to estimate potential duties that may apply.

SUSTAINABILITY

In our commitment to sustainability, we have collaborated closely with our packaging providers to minimize the environmental impact of our packaging. Our shipping boxes are crafted from recycled materials, ensuring they are 100% recyclable and suitable for reuse. To further reduce our environmental footprint, we use clear eco film—biodegradable and compostable—to wrap the boxes before shipping. Join us in our efforts to protect the environment by recycling the shipping box and clear film, or consider reusing them for other purposes.